What happens if, as a traveller, I need to cancel my online booking after the cancellation period?
In this case, we recommend that you contact the owner to try to agree on a change of dates. If...
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What happens if the owner cancels the booking once it’s been confirmed?
We know that cancellations negatively affect your travel plans. Unfortunately, unexpected circumstances can occur that prevent your booking from going... -
What happens if my online booking expires or the owner rejects it?
When you complete a booking request where the owner has 24 hours to accept or reject it (booking on request),... -
What credit cards are accepted for making payments?
VISA and MasterCard credit/debit cards are accepted. -
Cancellations due to COVID-19
The health emergency caused by the rapid spread of the pandemic has completely halted travel plans of all of us,...
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