What is balance in custody?
The balance in custody is the amount that is temporarily withheld by AvaiBook until the period specified in the cancellation...
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How can I charge the remaining amount for an online booking?
If you have created a property through Rentalia and we have activated the Special Plan in AvaiBook, by default we... -
Can I contact the guest before accepting an online booking?
Yes, you can talk to the guest using the private conversation section on AvaiBook. If you work in the booking... -
As an owner, can I recover an expired online booking?
Yes, you have 7 days to reactivate an incomplete, expired, rejected or cancelled booking. You can do this from your... -
What happens if the traveller cancels their booking within the cancellation period?
In this case, you will be notified immediately of the cancellation. By cancelling before the end of the cancellation period,...
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