What is balance in custody?
The balance in custody is the amount that is temporarily withheld by AvaiBook until the period specified in the cancellation...
Online booking for owners
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How can I charge the remaining amount for an online booking?
1. For online reservation activations before 27 December 2021. If we have not notified you of any changes to the... -
Can I contact the traveller before accepting an online booking?
Yes, you can talk to the traveller using the private conversation section on AvaiBook. If you work in the booking... -
As an owner, can I recover an expired online booking?
Yes, you have 7 days to reactivate an incomplete, expired, rejected or cancelled booking. You can do this from your... -
What happens if the traveller cancels their booking within the cancellation period?
In this case, you will be notified immediately of the cancellation. By cancelling before the end of the cancellation period,...
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