What should I do if the accommodation is not as advertised?
If the accommodation does not match what is indicated in the listing, take photos as evidence and contact the owner...
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How can I request an invoice for a stay or booking?
If you need an invoice, you must request it directly from the property owner. -
What to do if the advertiser proposes to formalize the reservation outside the platform?
If the advertiser of an accommodation with online booking asks you to formalize the reservation outside the Rentalia payment system,...
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