• CONDITIONS FOR CONTRACTING THE RENTALIA SERVICE

    RENTALIA GENERAL TERMS AND CONDITIONS Last updated: 13 February 2024 Table of contents Ownership of the Website and Apps Purpose of these General Terms and Conditions Access and acceptance of the General Terms and Conditions Conditions for use of services on the Website and in the App Rentalia’s liability Data protection…

  • PRIVACY POLICY

    Last updated: 13 February 2024 Here is a summary of the important things you need to know about your relationship with Rentalia: Summarised version in case you are short of time: I. As a Traveller or Private Advertiser using our Website and Apps . Rentalia will be responsible for processing…

  • Report illegal content

    Report illegal content and conduct that is inappropriate or contrary to Rentalia’s General Terms and Conditions  At Rentalia, we strive to maintain our platform as a trustworthy environment. Therefore, we invite our users to report any illegal content that they detect, as well as inappropriate conduct or conduct contrary to…

  • Wie wir die Ergebnisse ordnen

    Wenn ein Benutzer eine Unterkunftssuche durchführt, werden ihm die Unterkunftseinheiten angezeigt, die genau den Kriterien der durchgeführten Suche entsprechen. Innerhalb dieser ist die Reihenfolge wie folgt: Hervorgehobene Anzeigen: Durch das Hinzufügen einer Funktion wird eine Anzeige am besten positioniert. Unabhängig von der Art wird es über dem Rest der Unterkunft…

  • Sichtbarkeit der auf Rentalia veröffentlichten Inhalte

    The content on Rentalia is linked or integrated from other platforms, thanks to our agreements, allowing for better performance of the published listings. Here are our integrations: GOOGLE TRAVEL Google Travel, or Google Viajes, is Google’s travel search engine designed for vacation planning. It’s often the starting point for travelers…

  • Alternative dispute resolution

    If you are a consumer and wish to make a complaint, you can contact us at any time by post at the address stated in our terms and conditions, by emailing us at [email protected], or by contacting us via our website. If you are not satisfied with how your complaint was…

  • Instant booking, what does it consist of?

    By activating the instant booking mode, the booking requests received by this accommodation will be confirmed automatically, once the traveller completes the payment of the deposit. These are the advantages of instant booking compared to booking on request: Preferred method by travellers More visibility for your accommodation Better conversions and…

  • Conditions for contracting the Rentalia service until February 12, 2024

    Last update: 14 March 2023 If you are an existing Rentalia professional client, this update to the terms and conditions will apply to you 15 days after you have been notified of the change. CONDITIONS FOR CONTRACTING THE RENTALIA SERVICE 1. CONTRACTING PARTIES The conditions herein shall be applicable between…

  • Privacy Policy until February 12, 2024

    Last updated: 14 March 2023 Here is a summary of the important things you need to know about your relationship with Rentalia: Summarised version in case you are short of time: I. As a Traveller or Private Advertiser using our Website or Apps . Rentalia will be responsible for processing…

  • Ihre Online-Reservierungen

    In order for you to easily check how you are managing your online bookings, we have incorporated two graphs in your owner’s panel, which show, as a traffic light, your Booking Acceptance Rate and the Average Response Rate of requests received. HOW ARE THE VALUES CALCULATED? These values are calculated…