Do I have to access AvaiBook to activate the online booking on my advert?
No, we have activated it for you from Rentalia. In fact, when online booking is ready on your advertisement, you’ll...
Online booking for owners
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What happens if the traveller cancels after the cost-free cancellation deadline?
In this case, the traveller cancels after the deadline and therefore you are entitled to receive the booking deposit minus... -
How do I change the cancellation policy in my accommodation and how does it benefit me?
The cancellation policy sets the period in which the traveller may receive a refund if they cancel their booking. To... -
Is it compulsory to have a cancellation policy?
Yes, every accommodation should have a cancellation policy shown in their advertisement. If you have not set one, we will... -
What happens if I cancel a confirmed reservation?
Cancelling a confirmed reservation will negatively affect the plans of your potential guest. If an unexpected circumstance has occurred that...
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