What should I do when I receive an online booking request? Once the traveller has completed the booking form, you will receive an instant notifcation by email and SMS. You’ll then...
What happens if I accept an online booking? If you work with the booking on request mode, you will have to confirm acceptance, within a maximum of 24...
Cancellations due to COVID-19 The Coronavirus emergency has caused a radical change in our habits and in many cases has led to a complete...
How do I apply an automatic increase to my rates? In Rentalia you can apply an automatic increase to your usual rates and manage your listing in a more efficient...
How do I cancel a booking? In the event of a cancellation by a traveller If it is your traveller who wants to cancel the booking,...