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  4. Cancellations due to COVID-19
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  2. Owners
  3. Online booking for owners
  4. Cancellations due to COVID-19

Cancellations due to COVID-19

The Coronavirus emergency has caused a radical change in our habits and in many cases has led to a complete rethink of previously scheduled holidays.

On the road to recovering to the new normal, many travellers are eager to resume their travel plans and your collaboration as an owner is crucial at this time.
If any of your confirmed stays have been affected by these circumstances, remember that you can keep a reservation active and postpone its enjoyment to another period.

In order to do this, it is necessary to agree new dates with the traveller and make the change yourself from the AvaiBook panel, as shown below:

In the event that you have to cancel the reservation, the usual service conditions will apply.
If the stay has been affected by the State of Alarm or there is some restriction to mobility that prevents travel to your accommodation, please consult the cancellation conditions by writing to reservas@rentalia.com

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Updated on 3 July, 2020

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