What is online booking?
Online booking is a service that allows you to formalise and pay for the booking of an accommodation, through the...
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Online booking
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Why have I been charged if my booking is cancelled?
If your booking has not been confirmed then we won’t have made any charges to your card. When you book,... -
As a traveller, what can I do if the owner wants to cancel my booking?
If the owner has told you that they will not be able to accommodate you, ask them why and assess... -
How do I pay the owner the remaining amount for the booking?
The payment policy varies for each accommodation and is freely established by the owner. Confirm directly with them how you... -
As a traveller, can I cancel an online booking?
If for any unforeseen circumstance you are unable to stay in the accommodation, please contact the owner to assess the...
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