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As a traveller, what can I do if the owner wants to cancel my booking?

If the owner has told you that they will not be able to accommodate you, ask them why and assess together what possible solutions there are.

Remember that in the event of a cancellation, the owner is the one who must do it, not you. In this way you will receive a full refund.

If you have any questions about how the refund will be managed, please contact us.

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Updated on 31 October, 2018

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