• CONDITIONS FOR CONTRACTING THE RENTALIA SERVICE

    RENTALIA GENERAL TERMS AND CONDITIONS Last updated: 13 February 2024 Table of contents Ownership of the Website and Apps Purpose of these General Terms and Conditions Access and acceptance of the General Terms and Conditions Conditions for use of services on the Website and in the App Rentalia’s liability Data protection…

  • PRIVACY POLICY

    Last updated: 13 February 2024 Here is a summary of the important things you need to know about your relationship with Rentalia: Summarised version in case you are short of time: I. As a Traveller or Private Advertiser using our Website and Apps . Rentalia will be responsible for processing…

  • Report illegal content

    Report illegal content and conduct that is inappropriate or contrary to Rentalia’s General Terms and Conditions  At Rentalia, we strive to maintain our platform as a trustworthy environment. Therefore, we invite our users to report any illegal content that they detect, as well as inappropriate conduct or conduct contrary to…

  • Hoe we de resultaten ordenen

    Wanneer een gebruiker een zoekopdracht uitvoert, krijgt hij de accommodaties te zien die exact overeenkomen met de gemaakte zoekopdracht. Daarbinnen is de volgorde als volgt: Uitgelichte advertenties: het toevoegen van een hoogtepunt is wat een advertentie het beste positioneert; Ongeacht het type wordt deze boven de rest van de accommodatie…

  • Visibility of the content published on Rentalia

    The content on Rentalia is linked or integrated from other platforms, thanks to our agreements, allowing for better performance of the published listings. Here are our integrations: GOOGLE TRAVEL Google Travel, or Google Viajes, is Google’s travel search engine designed for vacation planning. It’s often the starting point for travelers…

  • Alternative dispute resolution

    If you are a consumer and wish to make a complaint, you can contact us at any time by post at the address stated in our terms and conditions, by emailing us at [email protected], or by contacting us via our website. If you are not satisfied with how your complaint was…

  • What happens if I accept an online booking?

    If you work with the booking on request mode, you will have to confirm acceptance, within a maximum of 24 hours, of all booking requests you receive. Once you accept, the booking will be confirmed, the dates will be blocked in your accommodation and you’ll be able to see the…

  • How much does the service cost?

    The online booking service has no fixed costs: if you don’t get any bookings on Rentalia, you don’t pay anything. When you get bookings, the service costs vary depending on the Promotional package you’ve chosen for your advertisement: Premium/Pay per booking 10% Rentalia commission on the total amount of the…

  • Instant booking, what does it consist of?

    By activating the instant booking mode, the booking requests received by this accommodation will be confirmed automatically, once the traveller completes the payment of the deposit. These are the advantages of instant booking compared to booking on request: Preferred method by travellers More visibility for your accommodation Better conversions and…