• How do I verify my address?

    If we haven’t sent you an alphanumerical code to the postal address for your accommodation, you can request we do so. To do this, enter in your Owner Control Panel with your e-mail address and password, click on the “Not verified – request code” link and click on “Accept” in…

  • How can I see the statistics for my advert?

    Enter in Owners with your username and password. To the right of the photograph of your accommodation, in the “Your advert” column you will see the link “View statistics”. You will see the visits your advert has received in the last 30 days and the aggregate figure for the last…

  • Your calendar, always up to date!

    Keeping your calendar up to date is essential in order to manage your listing efficiently, as you will only receive enquiries and bookings for dates that you actually have available, so you won’t have to spend time responding to requests that come in for dates that are already booked. By…

  • Can I publish my advert in other languages?

    Your advert can appear published in the 7 languages Rentalia uses, with the features, distances and prices you have indicated to us. To make your advert clearer and more successful among foreign clients, we want to offer you the translation service at cost price. You can translate the description of…

  • How do I activate the SMS/text alert system?

    With this service (exclusive for Premium and Platinum ads), you will receive an SMS text message every time a traveller contacts you. You can activate it by entering and modifying your advert in the “Basic Details” tab by activating the checkbox and including the mobile phone number where you wish…

  • How can I remove the “not verified” message from my advert?

    To remove it and thus raise travellers’ confidence in your advert, you can choose one of the following options: Request we send you a code by post. In 4-5 days, a letter will arrive from Rentalia at the address of your holiday accommodation with an alphanumerical code. You can connect…