Rentalia does not act as an intermediary between property owners and users. In the advertisements with payment per booking, communication is via an internal messaging system. In payment per promotion advertisements, travellers may be contacted by e-mail or by telephone.
Once you have registered, click on “Add accommodation” and follow the steps indicated. It will only take you 10 minutes.
From the Owners’ Control Panel, with your username and password, you will see that every advert has a series of links to the right: “Modify or add photos”, “Update availability” and “Modify prices”: These links will help you to quickly make the most frequent modifications. To change other details like…
To cancel a confirmed reservation, you need to first of all enter your private area of AvaiBook. Access the complete booking form from the menu: Planning -> Bookings, searching for the specific booking and clicking on its ID. In the lower right-hand corner, click on the option Cancel and choose…
Cancelling a confirmed reservation will negatively affect the plans of your potential guest. If an unexpected circumstance has occurred that prevents you from accommodating them, first of all discuss it with the traveller, sometimes alternative solutions can be found! You can propose a change of dates or offer other accommodation…
Yes, every accommodation should have a cancellation policy shown in their advertisement. If you have not set one, we will apply a default cancellation period of 60 days before the traveller checks into the accommodation. As such, the traveller will have the right to claim a refund of their deposit…
The cancellation policy sets the period in which the traveller may receive a refund if they cancel their booking. To change these settings, go to your AvaiBook panel. In the My accommodations menu, choose one of your properties and click on the tab Booking options, as shown in the image…
In this case, the traveller cancels after the deadline and therefore you are entitled to receive the booking deposit minus the applicable commission fees, which we will send to you by wire transfer.
No, we have activated it for you from Rentalia. In fact, when online booking is ready on your advertisement, you’ll receive an email confirming the activation on the AvaiBook account. With the username and password we give you, you can access your profile. It’s very important that you configure the…
These are some recommendations to follow if you have suspicions about an accommodation: – Check to see if the advertisement has been verified. This information is included in the advertiser’s details, which you can see when you contact with that accommodation. – Look closely to see whether there are comments…