When you activate the online booking feature, we enable a form in your listing, which allows travellers, in addition to consulting the available dates and obtaining the budget calculation, to complete the payment of the booking quickly and securely. Online booking will be activated whenever you choose the Premium promotion,…
If you have chosen the promotional package Premium/Pay per booking in your advertisement, the email messaging service will filter out some information such as bank accounts and telephone numbers. The reasons for this is that with this type of promotion, every stage of the booking from start to finish must…
The method of contact varies depending on the promotional deal you have chosen for your advertisement: PlatinumThe travellers can contact you via email, without anything filtered out, and they can see your phone number in the advertisement. Premium/Pay per bookingHere your phone number is not published and travellers can contact…
The anti-fraud warranty is the greatest guarantee the traveller can have when they reserve your accommodation and it’s totally free for you. Once you accept the booking, the traveller will be charged the deposit amount and AvaiBook will hold onto it until 48 hours after the check-in date. In this…
AvaiBook, Idealista’s vacation rental management software, is Rentalia’s partner for managing online bookings. This means that, thanks to our collaboration, you can receive guaranteed bookings with an advance payment through Rentalia and manage them from your AvaiBook account. Quickly and easily manage the bookings you receive through Rentalia When you…
Remember that your opinions are very important for us because it’s a way of getting to know the accommodations better before booking. For that reason, it’s a good idea to focus on evaluating the most interesting aspects, like the comfort, location, surroundings, cleanliness, etc., making sure to always be truthful…
Travellers who have made a booking with the accommodation and who respect the rules and guidelines for sending opinions correctly can leave one. You may only leave one opinion per stay.
If you have made an online booking, we will already have a record of your stay. Even so, to speed up the process a bit, you can include the booking ID. For all other bookings apart from online bookings, we will ask you for some kind of receipt for your…
You can leave an opinion about an accommodation anytime up to a year after you stay there. The idea is that an owner could have made improvements to the property during this time and your opinion may no longer match the current conditions of the accommodation.
You can include photos as long as they are of the accommodation and its surroundings. The photos must be your own intellectual property and not have any kind of logo or watermark.