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How do travellers contact me if I have online booking?

The method of contact varies depending on the promotional deal you have chosen for your advertisement:

Platinum
The travellers can contact you via email, without anything filtered out, and they can see your phone number in the advertisement.

Premium/Pay per booking
Here your phone number is not published and travellers can contact you by email to ask any questions they may have before making a booking.
Certain information may be filtered out from the emails as all travellers must make the booking on the platform.
Once you accept the booking, you will receive the contact details (email and phone number) of the traveller.

Classic
By email and telephone, as online booking isn’t available on these types of advertisements.

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Updated on 20 December, 2018

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