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The traveller didn’t show up on the check-in day. What should I do?

If you couldn’t contact the traveller before they arrived, try contacting them by other means.

Remember that as well as the private chat in your AvaiBook control panel, you can find their email address and telephone number.

If the traveller didn’t turn up to check in on the appointed day, you must tell us using the AvaiBook control panel.

You can find this option on the booking screen, clicking on the cancel option:

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Updated on 20 December, 2018

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